Wrike Review

Wrike is, in essence, a robust project management and work collaboration software designed to streamline complex workflows, enhance team communication, and boost overall productivity.

Think of it as a central nervous system for your projects, offering a comprehensive suite of features from task management and Gantt charts to customizable dashboards and reporting.

While it excels in its ability to handle intricate projects for larger teams and enterprises, its extensive feature set can also present a learning curve for smaller businesses or individual users seeking simpler solutions.

This review will delve into the nitty-gritty of Wrike’s capabilities, its strengths, weaknesses, and how it stacks up against some of the other major players in the project management space, helping you determine if it’s the right tool to optimize your team’s output.

Product/Category	Key Features	Best For	Pricing Model
Wrike	Customizable dashboards, Gantt charts, time tracking, resource management, comprehensive reporting, extensive integrations	Large enterprises, complex projects, marketing teams, professional services	Per user, tiered plans
Asana	Task management, kanban boards, timelines, workflow automation, team collaboration, simple UI	Marketing teams, creative agencies, cross-functional teams, startups, small to medium businesses	Per user, tiered plans
Monday.com	Highly visual interface, customizable workflows, project tracking, CRM, sales pipeline, diverse templates	Marketing teams, sales teams, HR, IT, any team needing flexible visual workflows	Per user, tiered plans
Jira Software	Agile project management, bug tracking, Scrum and Kanban boards, robust reporting, developer-centric	Software development teams, IT teams, technical project management	Per user, tiered plans
ClickUp	All-in-one productivity platform, highly customizable, docs, whiteboards, goals, sprints, CRM	Startups, growing businesses, teams seeking ultimate flexibility and consolidation	Per user, tiered plans
Trello	Kanban boards, simple drag-and-drop interface, power-ups for added functionality, visual task management	Small teams, personal use, quick project tracking, brainstorming sessions	Per user, tiered plans
Smartsheet	Spreadsheet-like interface, powerful automation, resource management, budget tracking, robust reporting	Operations teams, construction, event planning, process-driven project management	Per user, tiered plans

The Core Strengths of Wrike: Why It Might Be Your Go-To

Wrike has built a solid reputation for its comprehensive feature set, especially catering to larger organizations that require deep customization and robust reporting. It’s not just a task list.

It’s an entire ecosystem designed to bring clarity to complex projects.

Customizable Dashboards and Workflows

One of Wrike’s standout features is its unparalleled customization. You’re not just handed a generic template.

You can sculpt the platform to fit your team’s unique processes.

• Tailored Views: Imagine a dashboard that shows exactly what you need to see – not just a generic overview. Wrike lets you create custom dashboards with widgets for tasks, projects, reports, and more. This means sales teams can track leads, marketing teams can monitor campaign progress, and development teams can keep an eye on sprint backlogs, all from their personalized command center.
• Workflow Automation: This is where Wrike truly shines for efficiency hounds. You can automate repetitive tasks, status changes, and approvals. For example, when a task moves from “In Progress” to “Review,” Wrike can automatically notify the reviewer, change the task assignee, or even kick off a new sub-task. This eliminates manual busywork and ensures processes are followed consistently, every single time.
• Custom Fields and Item Types: Need to track specific data points unique to your industry? Wrike allows you to create custom fields text, numerical, dropdowns, dates, etc. and even custom item types. This means a marketing agency can have “Client Approval Date” as a custom field, while an engineering firm might track “Component Part Number.” This flexibility ensures that Wrike truly adapts to your business language and needs.

Advanced Project Planning and Scheduling

For anyone managing complex projects with interdependencies and tight deadlines, Wrike offers a powerful suite of tools that go beyond basic task management.

• Interactive Gantt Charts: These aren’t just pretty pictures. Wrike’s Gantt charts are fully interactive, allowing you to drag and drop tasks, adjust durations, and visualize dependencies. If a task is delayed, you can instantly see the ripple effect on your entire project timeline. This is crucial for proactive risk management and keeping stakeholders informed.
• Critical Path Analysis: For large-scale projects, identifying the critical path – the sequence of tasks that determines the shortest possible project duration – is vital. Wrike helps you identify these tasks, so you know exactly where to focus your resources to avoid delays. This feature alone can be a must for project managers aiming for optimal efficiency.
• Baseline Tracking: Ever wonder how your project is performing against its initial plan? Wrike allows you to save a baseline, which is a snapshot of your original project schedule. You can then compare your actual progress against this baseline, providing clear insights into schedule variances and helping you make data-driven adjustments.

Robust Reporting and Analytics

Data-driven decision-making is no longer a luxury. it’s a necessity.

Wrike provides powerful reporting tools that give you a bird’s-eye view of your projects and team performance.

• Custom Report Builder: Forget generic reports. Wrike’s report builder allows you to pull specific data points into custom reports, such as team workload, project profitability, task completion rates, or overdue tasks. You can filter, group, and sort data to get precisely the insights you need.
• Performance Dashboards: Beyond individual reports, you can create performance dashboards that aggregate key metrics in real-time. Imagine a dashboard showing overall project health, resource utilization, and team productivity trends at a glance. This allows managers to quickly identify bottlenecks and allocate resources effectively.
• Time Tracking and Billing: For professional services firms or anyone needing to bill clients based on time, Wrike integrates time tracking directly into tasks. This means accurate time logging, streamlined invoicing, and clear visibility into project costs. You can generate reports based on logged hours, making billing a breeze.

Wrike’s Learning Curve and Potential Drawbacks

No tool is perfect, and Wrike, despite its power, comes with its own set of considerations, particularly concerning its complexity and cost.

Steep Learning Curve for New Users

While its extensive features are a strength, they can also be overwhelming for teams new to sophisticated project management software.

• Feature Overload: For a small team or an individual looking for a simple task manager, Wrike can feel like trying to swat a fly with a sledgehammer. The sheer number of options, views, and settings can initially be intimidating, leading to a longer onboarding period.
• Configuration Time: Getting the most out of Wrike often requires significant initial setup and configuration. Customizing workflows, dashboards, and reports takes time and a clear understanding of your team’s processes. This upfront investment might deter teams looking for an immediate plug-and-play solution.
• Training Needs: To truly leverage Wrike’s capabilities, ongoing training might be necessary for team members. While Wrike offers ample documentation and tutorials, the breadth of its features means that a casual user might only scratch the surface of its potential without dedicated training.

Pricing Structure and Scalability

Wrike is certainly an investment, and its pricing model is something to carefully consider, especially for growing teams.

• Enterprise-Grade Cost: Wrike is positioned as an enterprise solution, and its pricing reflects that. While it offers a free tier with limited functionality, the full suite of features quickly moves into a higher price bracket per user, per month. This can be a significant expenditure for smaller businesses.
• Tiered Feature Access: Like many SaaS products, Wrike’s advanced features like resource management, certain reporting capabilities, or specific integrations are often locked behind higher-tier plans. This means you might find yourself needing to upgrade to access crucial functionality, potentially increasing your costs unexpectedly.
• Scalability for Larger Teams: While Wrike is designed for scalability, the per-user pricing model means that as your team grows, your monthly expenditure on the software will increase linearly. It’s important to project your team’s growth and budget accordingly to avoid surprises down the line. For very large organizations, volume discounts might be available, but this requires direct negotiation.

Wrike vs. The Competition: A Head-to-Head

Understanding Wrike’s place in the market requires a look at how it stacks up against its prominent rivals.

Each tool has its niche, and comparing them helps clarify Wrike’s ideal user base.

Wrike vs. Asana: The Collaboration & Simplicity Battle

Asana is renowned for its user-friendly interface and focus on team collaboration, often considered a more accessible entry point than Wrike.

• Usability: Asana generally wins on ease of use. Its clean, intuitive interface makes it quicker for new users to get up and running. Wrike, while powerful, requires more navigation and understanding of its deep feature set.
• Project Views: Both offer multiple project views list, board, calendar, timeline/Gantt. Wrike’s Gantt charts are arguably more robust for complex dependency management, while Asana’s timeline view is excellent for visual planning.
• Reporting: Wrike offers more advanced, customizable reporting and analytics, including resource utilization and financial tracking. Asana’s reporting is effective for task and project status, but less granular for complex business metrics.
• Automation: Both provide workflow automation, but Wrike’s automation capabilities often extend deeper into custom status changes and cross-project dependencies, catering to more intricate processes.
• Best Fit: Asana is often preferred by marketing teams, creative agencies, and teams that prioritize straightforward task management and seamless communication. Wrike is better suited for organizations with complex, multi-layered projects requiring detailed planning, resource management, and sophisticated reporting.

Wrike vs. Monday.com: Visual Appeal & Flexibility

Monday.com is celebrated for its highly visual interface and extreme flexibility, often appealing to teams who want a customizable “work OS.”

• Visual Appeal & Customization: Monday.com is arguably more visually engaging and offers unparalleled flexibility in designing dashboards and boards. Its “columns” can be customized to track almost anything, making it incredibly adaptable. Wrike is also highly customizable but in a more traditional, enterprise software sense, with less emphasis on vibrant visual variety.
• Workflow Flexibility: Both are highly flexible, but Monday.com often feels more like a blank canvas where you build your workflow from scratch with customizable columns. Wrike provides robust pre-built templates and a framework you then customize.
• Integrations: Both offer extensive integrations. Monday.com’s integration marketplace feels very intuitive, while Wrike offers a comprehensive list of integrations for enterprise systems.
• Resource Management: Wrike’s resource management features are generally more sophisticated, allowing for granular allocation and capacity planning across multiple projects. Monday.com can track workload, but its native resource management isn’t as deep.
• Best Fit: Monday.com is excellent for teams that thrive on visual organization, need extreme flexibility to track diverse types of work e.g., HR, sales, marketing, and want a highly customizable “work OS.” Wrike appeals to organizations needing a more structured, traditional project management tool with powerful reporting and resource allocation capabilities.

Wrike vs. Jira Software: The Developer’s Choice

Jira Software, from Atlassian, is the undisputed champion for software development teams, known for its agile project management features.

• Target Audience: Jira is purpose-built for software development, focusing heavily on Scrum, Kanban, bug tracking, and issue management. Wrike is a general-purpose project management tool that can be adapted for development but isn’t as specialized.
• Agile Features: Jira’s agile boards, sprint planning, backlog management, and release tracking are deeply integrated and highly mature. Wrike offers agile capabilities, but they are more generic and might require more manual setup to mirror Jira’s native functionality.
• Integrations: Both integrate well with other tools. Jira integrates seamlessly with the Atlassian ecosystem Confluence, Bitbucket, etc., which is a huge advantage for development teams.
• Reporting: Jira’s reporting is tailored to development metrics burn-down charts, velocity reports. Wrike’s reporting is more general-purpose and business-focused, though customizable.
• Learning Curve: Both have a steep learning curve, but for different reasons. Jira’s complexity comes from its deep agile methodologies. Wrike’s complexity stems from its breadth of features for various use cases.
• Best Fit: If you’re a software development team practicing agile methodologies, Jira is likely the superior choice due to its specialized features. Wrike is a better fit for cross-functional teams, marketing, professional services, or any team that needs a robust project management solution outside of pure software development.

Diving Deep into Wrike’s Advanced Features

Beyond the core functionalities, Wrike offers several advanced features that elevate it from a simple task manager to a comprehensive work management platform.

Resource Management and Workload Balancing

For larger organizations, understanding and optimizing resource allocation is critical.

Wrike provides tools to ensure your team isn’t overstretched or underutilized.

• Capacity Planning: Wrike allows managers to visualize team capacity against planned workload. You can see who is available, who is nearing their capacity, and who is overloaded. This enables proactive resource allocation and prevents burnout.
• Drag-and-Drop Workload View: This visual tool allows you to easily reassign tasks and balance workloads across team members. If one team member is swamped, you can simply drag tasks to another available member, ensuring even distribution and project momentum.
• Skill-Based Allocation: For highly specialized teams, Wrike can help you track team members’ skills and match them to appropriate tasks. This ensures the right person is assigned to the right job, leading to higher quality work and efficiency.

Proofing and Approval Process

Creative teams, marketing agencies, and anyone dealing with client approvals will find Wrike’s proofing features incredibly useful.

• Annotated Proofing: Upload files images, PDFs, videos directly into Wrike tasks. Stakeholders can then comment directly on the file, highlighting specific areas and providing feedback. This eliminates endless email chains and ensures feedback is contextual and clear.
• Automated Approval Workflows: Set up multi-stage approval processes. For example, a creative asset might need approval from the designer, then the project manager, and finally the client. Wrike automates these steps, ensuring each stage is completed before moving to the next and providing a clear audit trail.
• Version Control: Keep track of different versions of a file and easily compare them. This ensures everyone is working on the latest version and provides a history of changes, preventing confusion and errors.

Integration Ecosystem

A project management tool rarely lives in isolation.

Wrike’s ability to integrate with other business applications is crucial for a seamless workflow.

• Popular Business Tools: Wrike offers native integrations with hundreds of popular tools like Salesforce, Tableau, Slack, Microsoft Teams, Adobe Creative Cloud, Google Drive, Jira, and many more. This means you can keep your data synchronized and avoid switching between multiple applications.
• Custom Integrations API: For organizations with unique needs or proprietary systems, Wrike provides a robust API Application Programming Interface. This allows developers to build custom integrations, connecting Wrike with virtually any other software your business uses, ensuring a unified data flow.
• Unified Workspace: The goal of these integrations is to create a unified workspace where information flows freely. This reduces data silos, improves communication, and ensures all relevant information is accessible from within Wrike.

Who is Wrike Best Suited For?

Based on its features and capabilities, Wrike isn’t a one-size-fits-all solution. It shines in specific organizational contexts.

Large Enterprises and Complex Projects

Wrike’s strength lies in its ability to manage complexity, making it ideal for organizations with intricate workflows and numerous interdependencies.

• Multi-Departmental Coordination: For companies where projects span across marketing, sales, product development, and IT, Wrike can act as a central hub, bringing all stakeholders onto one platform. Its customizability allows each department to maintain its unique workflow while still contributing to overarching company goals.
• Program and Portfolio Management: Beyond individual projects, Wrike supports program and portfolio management. This means you can track the progress of multiple related projects, understand their collective impact on strategic objectives, and manage resources across an entire portfolio.
• High-Volume Projects: If your organization handles a high volume of projects simultaneously, Wrike’s dashboards, reporting, and automation features become invaluable for maintaining oversight and ensuring timely delivery.

Marketing and Creative Agencies

• Creative Workflow Management: From initial brief to final delivery, Wrike can streamline the entire creative process. Tasks can be assigned, deadlines set, and files shared with integrated proofing tools.
• Client Collaboration and Proofing: The ability to share assets with clients for direct feedback and approvals within Wrike eliminates the back-and-forth of emails, speeding up approval cycles and ensuring clear communication.
• Campaign Management: Marketing teams can plan, execute, and track entire campaigns within Wrike, managing everything from content creation and social media scheduling to ad spend and performance reporting.

Professional Services and Consulting Firms

For firms whose core business revolves around client projects and billable hours, Wrike offers crucial features for profitability and efficiency.

• Project Profitability Tracking: Integrate time tracking with project budgets to monitor profitability in real-time. This allows firms to understand which projects are most lucrative and identify those that might be running over budget.
• Client Project Management: Manage multiple client projects simultaneously, keeping each client’s specific needs and deadlines organized. The ability to customize client portals ensures a professional and transparent collaboration experience.
• Resource Utilization and Billing: Accurately track billable hours, allocate resources to maximize utilization, and generate precise reports for invoicing. This ensures timely and accurate billing, crucial for financial health.

Getting Started with Wrike: A Practical Guide

Adopting any new software requires a strategic approach.

Here’s how to ensure a smooth transition with Wrike.

Planning Your Implementation

Don’t just jump in.

A little planning goes a long way in maximizing Wrike’s potential.

• Define Your Goals: What problems are you trying to solve with Wrike? Is it improving communication, better project tracking, or streamlining approvals? Clear goals will guide your setup and customization.
• Identify Key Stakeholders: Who will be using Wrike? Involve team leads and power users from the start to gather their requirements and ensure buy-in. Their input will be crucial for successful adoption.
• Map Existing Workflows: Before configuring Wrike, document your current processes. This will help you identify areas for automation, define custom fields, and design workflows that truly reflect your operations.
• Phased Rollout: Consider a phased implementation, starting with a pilot team or a specific project. This allows you to fine-tune your Wrike setup and gather feedback before rolling it out company-wide.

Onboarding Your Team

Successful adoption hinges on effective team onboarding.

• Provide Comprehensive Training: Don’t just give them a login. Offer structured training sessions, tailored to different roles e.g., project managers, team members, stakeholders. Wrike’s extensive help resources and video tutorials can supplement your internal training.
• Create Internal Best Practices: Develop clear guidelines on how your team should use Wrike for tasks, communication, and reporting. Consistency is key to leveraging the platform effectively.
• Establish a Champion: Designate a Wrike champion or power user within your team who can answer questions, provide ongoing support, and help others troubleshoot issues.
• Start Simple: Don’t overwhelm your team with every feature on day one. Start with the basics task creation, assignment, communication and gradually introduce more advanced features as they become comfortable.

Maximizing Wrike’s Potential

Once your team is onboarded, here’s how to continually get the most out of Wrike.

• Leverage Customization: Regularly review and refine your custom dashboards, workflows, and reports. As your team evolves, so should your Wrike setup.
• Utilize Automation: Explore Wrike’s automation engine to eliminate repetitive manual tasks. The more you automate, the more time your team can spend on high-value work.
• Integrate with Other Tools: Connect Wrike with your existing tech stack CRM, communication tools, file storage to create a seamless ecosystem and reduce context switching.
• Regularly Review Reports: Make a habit of reviewing Wrike’s performance reports and dashboards. Use this data to identify bottlenecks, improve processes, and make data-driven decisions about resource allocation and project strategies.
• Gather Feedback: Continuously solicit feedback from your team on their Wrike experience. What’s working? What’s not? Use this input to make adjustments and ensure the platform remains a valuable tool.

Security and Data Privacy in Wrike

Wrike takes significant measures to protect your information.

Enterprise-Grade Security Measures

Wrike implements robust security protocols designed to meet the stringent requirements of large enterprises.

• Data Encryption: All data, both in transit and at rest, is encrypted. This means your sensitive project information is protected whether it’s being accessed or stored on Wrike’s servers.
• Regular Security Audits: Wrike undergoes regular independent third-party security audits e.g., SOC 2 Type II, ISO 27001 certifications. These audits verify that their security controls and processes meet industry best practices.
• Physical Security: Wrike’s data centers are physically secure facilities with strict access controls, surveillance, and environmental monitoring, ensuring the physical safety of the servers where your data resides.

Compliance and Certifications

For many organizations, compliance with various regulations is non-negotiable.

Wrike aims to meet a broad range of these standards.

• GDPR Compliance: Wrike is GDPR compliant, ensuring that personal data of EU citizens is processed and protected according to the General Data Protection Regulation. This is crucial for businesses operating within or dealing with individuals in the European Union.
• HIPAA Readiness: While Wrike is not a HIPAA-certified solution as HIPAA compliance often requires specific contractual agreements and configurations with individual providers, it has features and security measures that can support HIPAA-readiness for organizations handling protected health information. It’s always best to consult with Wrike directly and your legal counsel if HIPAA compliance is a requirement.
• Other Certifications: Beyond GDPR and HIPAA readiness, Wrike also adheres to other global and regional security and privacy standards, providing peace of mind for organizations with diverse compliance needs. Always check their official security page for the most up-to-date list of certifications.

The Future of Work and Wrike’s Role

Adapting to Remote and Hybrid Work

Wrike’s cloud-based nature and comprehensive collaboration tools make it inherently well-suited for distributed teams.

• Centralized Information Hub: In a remote environment, a single source of truth is crucial. Wrike provides this by centralizing all project-related communication, documents, and tasks, reducing reliance on fragmented emails and chat messages.
• Asynchronous Collaboration: Features like comments, @mentions, and proofing tools enable asynchronous collaboration, allowing team members in different time zones to contribute effectively without needing to be online simultaneously.
• Visibility and Accountability: Managers can maintain visibility into project progress and individual workload, even when team members are geographically dispersed. This fosters accountability and ensures projects stay on track, regardless of location.

AI and Automation Enhancements

The rise of artificial intelligence is transforming project management, and Wrike is incorporating AI to enhance its capabilities.

• Predictive Analytics Future: While not fully implemented in all areas, the trend is towards AI-powered predictive analytics that can forecast potential project delays, identify resource bottlenecks, or suggest optimal task assignments based on historical data.
• Smart Automation: AI can enhance Wrike’s existing automation capabilities, making workflows even more intelligent. Imagine AI suggesting the next best action for a task, or automatically categorizing incoming requests.
• Natural Language Processing NLP: AI could potentially assist in generating reports, summarizing project updates, or even drafting initial project plans based on natural language inputs, further streamlining administrative tasks.

Continuous Improvement and Innovation

Wrike, like all leading SaaS platforms, is committed to continuous improvement, regularly releasing new features and updates.

• User Feedback Integration: Wrike actively gathers user feedback to inform its product roadmap, ensuring that new features address real-world challenges faced by its customers.
• Agile Development: The company itself likely employs agile development methodologies, allowing for rapid iteration and deployment of new functionalities.

Frequently Asked Questions

What is Wrike used for?

Wrike is primarily used for project management, work collaboration, and streamlining business processes.

It helps teams plan, execute, and track projects, manage resources, and communicate effectively, especially for complex workflows and larger organizations.

Is Wrike better than Asana?

Whether Wrike is “better” than Asana depends entirely on your specific needs.

Wrike offers more advanced features for complex projects, resource management, and deep reporting, making it suitable for larger enterprises and specific industries.

Asana is generally more user-friendly, visually intuitive, and ideal for simpler task management and collaborative workflows for marketing, creative, and smaller to medium-sized teams.

Is Wrike really free?

Wrike offers a free plan, but it comes with significant limitations.

The free plan is suitable for small teams up to 5 users with basic task management needs.

To access Wrike’s advanced features like Gantt charts, custom fields, reporting, and extensive integrations, you need to subscribe to one of their paid plans.

Is Wrike difficult to learn?

Wrike can have a steep learning curve, especially for new users or smaller teams accustomed to simpler tools.

Its extensive features, deep customization options, and numerous views can be overwhelming initially.

However, for those who invest time in learning it, its power and flexibility become apparent.

What are the main disadvantages of Wrike?

The main disadvantages of Wrike include its relatively high cost for full features, a steep learning curve for new users, and potential feature overload for smaller teams needing a simpler solution.

Some users also report that its extensive customization can lead to initial setup time.

Does Wrike have a desktop app?

Yes, Wrike offers desktop applications for both Windows and Mac operating systems, in addition to its web application and mobile apps.

Does Wrike have time tracking?

Yes, Wrike includes built-in time tracking functionality, allowing users to log time spent on tasks directly within the platform.

This is useful for resource management, project budgeting, and client billing.

Can Wrike replace Jira?

Wrike can replace Jira for general project management and some agile practices, but it is not a direct, like-for-like replacement, especially for dedicated software development teams.

Jira is purpose-built for agile software development, excelling in Scrum, Kanban, and issue tracking.

Wrike is a broader work management platform that can be adapted for development, but Jira’s specialized features for developers are generally superior.

Is Wrike good for agile?

Wrike supports agile methodologies and provides features like Kanban boards, backlogs, and sprint management.

It can be used for agile teams, but it’s more of a general-purpose project management tool with agile capabilities, rather than a dedicated agile software like Jira.

How much does Wrike cost per month?

Wrike’s pricing varies significantly based on the number of users and the feature tier.

Paid plans typically start from around $9.80 to $24.80 per user per month when billed annually, with custom pricing for enterprise solutions that include advanced features like resource management and advanced security.

Does Wrike have a Kanban board?

Yes, Wrike offers Kanban boards as one of its project views, allowing teams to visualize workflows, track task progress, and manage work using drag-and-drop cards.

Can Wrike integrate with Salesforce?

Yes, Wrike offers native integration with Salesforce, allowing teams to connect sales data with project management for a more unified workflow.

Can Wrike integrate with Slack?

Yes, Wrike integrates seamlessly with Slack, enabling users to receive Wrike notifications, create tasks from Slack messages, and collaborate on projects directly within the chat platform.

Is Wrike cloud-based?

Yes, Wrike is a cloud-based project management software, meaning it is accessible via a web browser from anywhere with an internet connection, and data is stored securely in the cloud.

Does Wrike offer Gantt charts?

Yes, Wrike is well-known for its robust and interactive Gantt charts, which allow users to visualize project timelines, dependencies, and critical paths.

Can I manage resources in Wrike?

Yes, Wrike provides advanced resource management capabilities, allowing users to plan, allocate, and balance workloads across team members, track capacity, and identify potential bottlenecks.

Is Wrike suitable for marketing teams?

Yes, Wrike is highly suitable for marketing teams due to its features like customizable workflows, proofing tools for creative assets, campaign management capabilities, and extensive integrations with marketing tools.

Does Wrike have a mobile app?

Yes, Wrike offers mobile applications for both iOS and Android devices, allowing users to manage tasks, collaborate, and track progress on the go.

Can I create custom workflows in Wrike?

Yes, one of Wrike’s key strengths is its ability to create highly customizable workflows, allowing organizations to define their unique stages, statuses, and automation rules for different types of work.

Does Wrike support project portfolio management?

Yes, Wrike supports project portfolio management, enabling organizations to gain a holistic view of multiple projects, track their progress against strategic goals, and manage resources across an entire portfolio.

How does Wrike handle approvals?

Wrike provides robust proofing and approval features, allowing stakeholders to review and annotate files directly within the platform, and automate multi-stage approval workflows to streamline the feedback process.

Is Wrike secure?

Yes, Wrike implements enterprise-grade security measures, including data encryption, regular third-party security audits e.g., SOC 2 Type II, ISO 27001, and compliance with various data privacy regulations like GDPR.

Can Wrike be used for IT project management?

Yes, Wrike can be effectively used for IT project management, including software development though less specialized than Jira, infrastructure projects, and service desk management, thanks to its customizable workflows and reporting.

Does Wrike offer reporting and analytics?

Yes, Wrike offers comprehensive reporting and analytics tools, including a custom report builder and performance dashboards, to provide insights into project progress, team performance, and resource utilization.

What is the Wrike Work Intelligence feature?

Wrike Work Intelligence refers to its suite of AI and automation features designed to streamline workflows, provide insights, and automate repetitive tasks, such as smart task creation and project risk prediction.

Can Wrike integrate with Microsoft Teams?

Yes, Wrike offers integration with Microsoft Teams, allowing users to collaborate on Wrike tasks, share project updates, and receive notifications directly within the Teams environment.

Does Wrike support guest access for clients?

Yes, Wrike allows you to invite external collaborators, such as clients or vendors, to specific projects or tasks with controlled access levels, facilitating secure and organized client collaboration.

What kind of customer support does Wrike offer?

Wrike offers various levels of customer support, including a comprehensive knowledge base, video tutorials, community forums, live chat, email support, and dedicated account managers for higher-tier plans.

Can Wrike handle resource capacity planning?

Yes, Wrike’s resource management features include capacity planning tools that allow managers to visualize team availability and workload, helping to prevent over-allocation and optimize resource utilization.

Is Wrike good for small businesses?

Wrike can be robust for small businesses, especially those with growth aspirations and complex project needs.

However, its extensive feature set and pricing model mean that smaller businesses with very basic needs might find it overkill and prefer simpler, more affordable alternatives like Trello or Asana’s free tier.