Zerorez.com Reviews

Based on checking the website, Zerorez.com appears to be a professional carpet and surface cleaning service that distinguishes itself through its proprietary “Zr™ Water” cleaning technology.

This service aims to provide a residue-free clean, which they claim leads to carpets and other surfaces staying cleaner for longer.

The website emphasizes the non-toxic nature of their cleaning solution, highlighting its safety for people, pets, and the environment.

They offer a range of cleaning services beyond just carpets, including upholstery, tile and grout, air ducts, area rugs, and more, all backed by a “Gotta Love It Guarantee®.”

This service focuses on maintaining a clean and healthy home environment, which aligns well with Islamic principles of cleanliness Taharah and well-being.

Islam places a high value on cleanliness, both physically and spiritually.

A clean living space contributes to one’s comfort and can positively impact one’s focus on acts of worship and daily life.

Zerorez.com’s commitment to non-toxic, safe cleaning methods is commendable, as it aligns with the Islamic emphasis on preserving health and avoiding harm to oneself, one’s family, and the environment.

This approach is superior to methods that might leave behind harmful chemical residues, which could detract from a truly healthy living space.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Zerorez.com Review & First Look

When you first land on Zerorez.com, the immediate impression is one of professionalism and clarity. They don’t mess around.

The value proposition is right there: “Insanely Clean Carpets®” without relying on shampoos.

This directness is something I appreciate – no fluff, just the core benefit.

The site is visually appealing, with clear calls to action for scheduling service and prominent testimonials.

Their core differentiator, the “Zr™ Water,” is heavily emphasized. Ekd-solar.de Reviews

It’s pitched as a powerful, non-toxic, and residue-free cleaning agent.

For someone who values health and safety, especially with children or pets around, this is a significant selling point.

They also highlight that their cleaning leads to “No Residue Means Cleaner Longer®,” addressing a common pain point with traditional carpet cleaning methods that often leave sticky residues that attract more dirt.

• Key Takeaways from First Look:
  • Proprietary Technology: Zr™ Water is central to their service.
  • Health & Safety Focus: Non-toxic, safe for people, pets, and the planet.
  • Residue-Free Clean: Promises longer-lasting cleanliness.
  • Professional Presentation: Clean website, clear messaging, easy navigation.

The site also features a “Gotta Love It Guarantee®,” offering a re-clean within 30 days if a customer is unsatisfied.

This kind of guarantee speaks volumes about their confidence in their service and provides a layer of reassurance for potential customers. Collegetransitions.com Reviews

It’s a pragmatic approach to customer satisfaction, similar to how one might test out a new productivity hack – if it doesn’t work, you get to adjust and try again until you achieve the desired outcome.

Zerorez.com Features

Zerorez.com isn’t just about cleaning carpets.

They’ve expanded their reach to cover a comprehensive range of home cleaning needs, all leveraging their unique Zr™ Water technology.

This diversified offering is a smart play, allowing them to be a one-stop shop for maintaining a clean and healthy living environment.

Wide Range of Cleaning Services

Beyond their flagship carpet cleaning, Zerorez offers an impressive array of services designed to tackle various surfaces and issues within a home. Bitpakon.com Reviews

• Carpet Cleaning: Their primary service, focusing on residue-free cleaning with Zr™ Water.
• Upholstery Cleaning: Extends their residue-free approach to furniture, tackling dirt and oils from sofas, chairs, and other upholstered items.
• Tile and Grout Cleaning: Targets the often-neglected and difficult-to-clean porous surfaces of tile and grout, aiming to restore their original look.
• Air Duct Cleaning: Addresses indoor air quality by removing accumulated dust, allergens, and contaminants from HVAC systems. This is particularly beneficial for those with allergies or respiratory sensitivities.
• Area Rugs: Offers specialized cleaning for various types of area rugs, with options for in-home cleaning or off-site for more intensive treatments.
• Pet Odor Removal: A crucial service for pet owners, addressing deep-seated odors and stains using their non-toxic solutions. The website notes additional costs for this specialized treatment, reflecting the complexity of eliminating pet contaminants.
• Mattress Cleaning: Focuses on sanitizing and refreshing mattresses, an area often overlooked but vital for sleep hygiene.
• Hardwood Floors: Provides cleaning for hardwood surfaces, designed to maintain their finish without harsh chemicals.
• Stone Cleaning: Specialized cleaning for natural stone surfaces, ensuring proper care without damaging delicate materials.
• Shower Cleaning: Tackles soap scum and grime in bathrooms, promoting a hygienic bathing environment.

This comprehensive suite means that a homeowner can address most of their deep cleaning needs with a single provider, simplifying the process and potentially benefiting from consistent cleaning methodologies across different surfaces.

Proprietary Zr™ Water Technology

The cornerstone of Zerorez’s service is their patented Zr™ Water. This isn’t just tap water. it’s a specially treated cleaning agent.

• What it is: Zr™ Water is described as heated, alkalinized, and ionized water. This process is designed to create a powerful cleaning solution that can dissolve dirt, oils, and grime without the need for traditional soaps, detergents, or harsh chemicals.
• How it works: The key benefit is that it leaves “zero soapy residue.” Traditional cleaners often leave behind a sticky film that actually attracts new dirt, leading to quicker re-soiling. By eliminating this residue, Zerorez aims to keep surfaces cleaner for longer.
• Safety Profile: The emphasis on non-toxic and environmentally friendly aspects is a significant advantage. This ensures that the cleaning process is safe for families, pets, and the broader ecosystem, aligning with a responsible approach to home maintenance.

Faster Dry Times

One of the common complaints about professional carpet cleaning is the lengthy drying time.

Zerorez addresses this directly with its “Faster Dry Times” feature.

• Technology: They attribute this to their “Zr™ Wand’s water control technology” and the use of “specially-designed fans air movers.”
• Process: By pre-treating and agitating carpet fibers, they reduce the amount of water needed for rinsing, and their wand is designed to rinse without flooding the padding.
• Typical Drying Time: The website states a typical dry time of 4 to 8 hours, which is significantly faster than the days it can take with some conventional methods. This means less disruption to daily life and reduces the risk of mildew or unpleasant odors.

“Gotta Love It Guarantee®”

Customer satisfaction is crucial, and Zerorez provides a clear guarantee for their services. Scottandmears.co.uk Reviews

• Coverage: If a customer is unsatisfied for any reason within 30 days of the cleaning, Zerorez commits to re-cleaning the affected areas for free.
• Limitations: It’s important to note that certain conditions, such as declining a necessary pet treatment, can void the guarantee for that specific area. This is a reasonable limitation to ensure effective treatment.

These features collectively paint a picture of a service that is not only effective but also considerate of health, convenience, and customer satisfaction, which are all important aspects of a well-maintained living environment.

Zerorez.com Pros & Cons

Every service has its strengths and weaknesses, and Zerorez is no exception.

Understanding these can help you decide if it’s the right fit for your home cleaning needs.

Pros

• Residue-Free Cleaning: This is arguably their biggest differentiator. By not using soaps or detergents, Zerorez aims to prevent the sticky residue that attracts dirt, leading to carpets and surfaces staying cleaner for a longer period. This can save you time and effort in the long run.
• Non-Toxic and Safe: The use of Zr™ Water, described as “non-toxic and completely safe for people, pets, and the planet,” is a major plus. For households with children, pets, or individuals with sensitivities, this offers peace of mind, avoiding exposure to harsh chemicals. This aligns with a holistic approach to health and home.
• Faster Drying Times: Traditional carpet cleaning can leave carpets damp for days, which is inconvenient and can pose a risk of mildew. Zerorez claims typical dry times of 4 to 8 hours, significantly reducing disruption and potential moisture issues.
• Comprehensive Services: Beyond carpets, they offer cleaning for upholstery, tile & grout, air ducts, area rugs, mattresses, and more. This breadth of service can be a significant convenience for homeowners looking for a single provider for multiple cleaning needs.
• “Gotta Love It Guarantee®”: Their 30-day re-clean guarantee demonstrates confidence in their service and provides a safety net for customers, ensuring satisfaction.
• Highly-Trained Technicians: The website highlights that their “Clean Experts” are highly trained, background-checked employees not sub-contractors, which adds a layer of trustworthiness and professionalism. This is important for inviting individuals into your home.
• Positive Customer Reviews: The website showcases numerous 5-star reviews and states that over 190,000 customers have given them high ratings, with 90% referring them to a friend. While reviews on a company’s own site should be taken with a grain of salt, the sheer volume suggests a generally positive customer experience.
• Patented Technology: The mention of patented Zerorez Technology and Platinum Certification by the Carpet and Rug Institute CRI lends credibility to their claims of superior cleaning effectiveness.

Cons

• Franchise-Based Pricing: Pricing varies by location, as each franchise sets its own rates. This means you can’t find a universal price list on the main website, and you’ll need to contact your local franchise for an estimate. While this allows for local market adaptation, it removes transparency on initial cost expectations.
• Additional Costs for Specialized Treatments: Services like pet odor removal and applying carpet protector are typically additional charges. While understandable given the extra effort and products, this can add to the total cost, which might not be immediately apparent from initial inquiries.
• Furniture Moving Limitations: They ask customers to move small items and do not move large or heavy furniture, breakables, or electronics due to liability concerns. This requires some preparation from the homeowner, which might be inconvenient for some.
• Cancellation Fees: The website states that cancellation fees may apply, but the specifics are not detailed. This lack of transparency around potential fees could be a point of concern for customers whose schedules might change unexpectedly.
• Effectiveness on Severe Stains: While Zr™ Water is powerful, the website acknowledges that for carpets with significant residue buildup from previous “do-it-yourself” chemicals or other cleaners, it “may not be able to break it all down the first time we clean.” This suggests that extremely stubborn stains or deep-seated residues might require multiple treatments or not be fully removed in a single visit.

In essence, Zerorez presents a compelling case for a healthier, more effective clean, especially for those prioritizing non-toxic solutions and faster drying times.

However, the variable pricing and preparation requirements are factors to consider before committing to their service. Durovinbathrooms.com Reviews

Zerorez.com Pricing

Understanding the cost structure for Zerorez services requires a bit of direct inquiry, as their pricing model is decentralized due to their franchise operation.

This means you won’t find a universal price list readily available on the main Zerorez.com website.

How Pricing Is Determined

• Local Franchise Control: Each Zerorez franchise location sets its own pricing based on local market conditions, operational costs, and regional demand. This is a common model for service-based franchises.
• Per-Room Basis Typically: The website clarifies that, in most locations, Zerorez typically charges “per room.” A “room” is generally defined as an area ranging from 200 to 250 square feet. This provides a general benchmark, but exact measurements will likely be taken during an on-site estimate.
• Separate Pricing for Specific Areas: Hallways, staircases, bathrooms, and area rugs are usually priced separately from standard rooms. This is important to note as these smaller, often high-traffic areas can add up.
• Additional Services Incur Extra Charges:
  • Carpet and Upholstery Fabric Protector: This is offered as an “additional service.” While beneficial for extending the life and stain resistance of your carpets, it’s not included in the standard room rate.
  • Pet Stains and Odor Treatments: Given the specialized nature and intensity of treating pet accidents, these services almost always incur an additional cost. The website mentions that the cleaning specialist will discuss these costs with you prior to treatment, and declining necessary pet treatment can void the “Gotta Love It Guarantee®” for that specific area.
  • Air Duct Cleaning: Similar to pet treatments, air duct cleaning is a specialized service, and its cost requires a direct quote from your local franchise due to variables like the size of the HVAC system and the number of vents.

Getting an Estimate

To get an accurate quote, the most reliable method is to directly contact your local Zerorez franchise. They will typically:

1. Discuss Your Needs: Ask about the specific areas you want cleaned number of rooms, hallways, stairs, etc., the type of surfaces carpet, tile, upholstery, and any specific issues like pet odors or stains.
2. Provide a Personalized Estimate: Based on this information, they will provide an estimate tailored to your unique cleaning needs. Some locations might offer a free in-home estimate to assess the scope of work accurately.

Factors Influencing Cost

• Size of Area: Larger rooms or more extensive areas will naturally cost more.
• Type of Surface: Specialized surfaces like natural stone or certain delicate area rugs might have different pricing structures.
• Severity of Stains/Odors: Deep-seated pet odors or highly stained areas require more intensive treatment, which translates to higher costs.
• Add-on Services: Opting for carpet protection, deodorizers, or specific spot treatments will increase the total price.
• Location: As mentioned, geographical location significantly influences pricing due to varying operational costs and local market rates.

While the lack of upfront fixed pricing on the main website might seem like a drawback for quick comparisons, it’s a practical reality for a franchise model that offers customized services based on individual home needs.

The key is to engage with your local Zerorez to get a precise, transparent quote for your specific situation before committing to the service. Passveryfast.co.uk Reviews

Zerorez.com Alternatives

While Zerorez offers a distinct cleaning approach with its Zr™ Water technology, the market for professional cleaning services is robust, providing several alternatives.

When considering other options, it’s important to weigh their cleaning methods, pricing structures, and customer service.

1. Traditional Steam Cleaning Companies

• Method: These companies typically use hot water extraction, often referred to as steam cleaning. They apply a heated cleaning solution which can contain detergents or soaps to the carpet, agitate it, and then extract the dirty water.
• Pros: Can be very effective at deep cleaning and removing heavy soiling. Widely available.
• Cons: Often leave behind soapy residues that can attract dirt, leading to quicker re-soiling. Longer drying times can be 24-48 hours or more, increasing the risk of mold or mildew if not properly ventilated.
• Examples: Stanley Steemer, Chem-Dry though Chem-Dry uses a low-moisture carbonated cleaning process that differs from traditional steam cleaning.

2. Low-Moisture Cleaning Companies

• Method: These services use less water than traditional steam cleaning, often relying on encapsulation technology, where a cleaning solution crystallizes around dirt particles, which are then vacuumed away.
• Pros: Very fast drying times often 1-2 hours, reducing the risk of mold. No sticky residue. Environmentally friendly due to less water usage.
• Cons: May not penetrate as deeply as hot water extraction for extremely heavily soiled carpets.
• Examples: Chem-Dry their primary method, various local independent cleaners offering encapsulation or bonnet cleaning.

3. DIY Rental Machines & Products

• Method: You can rent carpet cleaning machines from grocery stores or hardware stores e.g., Rug Doctor, Bissell and purchase cleaning solutions.
• Pros: Cost-effective for light cleaning or small areas. Convenient, as you can do it on your schedule.
• Cons: Can be labor-intensive. Often leave significant residue if not properly rinsed, leading to rapid re-soiling. Machines may not be as powerful as professional equipment, leading to longer drying times and less thorough cleaning. Risk of over-wetting carpets.
• Consideration: While seemingly cheaper, the long-term impact on carpet life and the potential for residue buildup often make this a less efficient or effective option for deep cleaning.

4. Eco-Friendly / Green Cleaning Services

• Method: Focus on using natural, biodegradable, and non-toxic cleaning agents. Methods can vary, including low-moisture, plant-based solutions, or specialized water-based systems.
• Pros: Excellent for health-conscious individuals, families with allergies, children, or pets. Minimal environmental impact.
• Cons: May have fewer options depending on location. Can sometimes be more expensive due to specialized products.
• Consideration: Zerorez, with its Zr™ Water, falls squarely into this category, making it a strong contender if “green” cleaning is a priority for you.

When evaluating alternatives, consider what matters most:

• Health and Safety: Do you prioritize non-toxic cleaning?
• Drying Time: How quickly do you need your spaces to be usable again?
• Residue: Are you concerned about sticky residues attracting dirt?
• Cost: What is your budget, and how does the overall value including longevity of clean compare?
• Scope of Service: Do you need just carpets, or other surfaces like tile and upholstery too?

For those committed to a residue-free, non-toxic, and faster-drying cleaning experience, Zerorez stands out.

However, if budget is the primary driver, or if you have specific needs that align better with traditional or low-moisture methods, the alternatives offer viable solutions. Deltahub.io Reviews

How to Cancel Zerorez.com Appointment

Canceling an appointment with Zerorez.com is a straightforward process, though it’s important to be aware of their general policy regarding cancellations, which may include potential fees.

The Process for Cancellation

Based on the information provided on their website’s FAQ section:

1. Contact Your Local Franchise Directly: The primary method for canceling or rescheduling an appointment is to call your specific local Zerorez franchise. The main Zerorez.com website doesn’t offer a centralized cancellation portal or form, as appointments are managed at the local level.
2. Provide Notice: Zerorez appreciates as much notice as possible preferably a few days if you need to change or cancel your appointment. This allows them to adjust their schedule and accommodate other customers.
3. Inquire About Cancellation Fees: The website explicitly states: “Cancelation fees may apply. Please contact us for our cancelation policy.” This means it’s crucial to ask about any potential charges when you call to cancel. The fee structure, if any, will be determined by your local franchise.

Key Points to Remember

• No Online Cancellation: Do not expect to find an online button or form on Zerorez.com to cancel your appointment. Direct phone contact is required.
• Be Proactive: The sooner you inform them of a change in your schedule, the better. This demonstrates consideration and may help you avoid any cancellation fees.
• Confirm Policy: Always confirm the cancellation policy and any associated fees with the representative when you call. This prevents surprises later.
• Rescheduling is an Option: If your schedule has simply shifted, rescheduling your appointment is often a preferred alternative to outright cancellation, and many companies are flexible with this, especially with adequate notice.

The policy for cancellation is quite standard for service-based businesses that operate on scheduled appointments.

While the mention of potential fees can be a slight concern, it’s typically a measure to compensate for lost business opportunities when short-notice cancellations occur.

The best practice is always clear and timely communication with your service provider. Agentnowager.com Reviews

Zerorez.com vs. Competitors

When evaluating Zerorez against its competitors, the key is to understand the fundamental differences in their cleaning methodologies and what that means for your home.

While many cleaners exist, the primary comparison often boils down to Zerorez’s unique “Zr™ Water” system versus traditional steam cleaning hot water extraction and low-moisture methods.

Zerorez Zr™ Water Technology

• Methodology: Uses highly purified, alkalinized, and ionized water Zr™ Water for cleaning. This patented technology claims to clean without the need for soaps, detergents, or harsh chemicals.
• Key Differentiators:
  • No Residue: This is their central selling point. Eliminating soapy residue means carpets and surfaces stay cleaner for longer because there’s nothing sticky left behind to attract new dirt.
  • Non-Toxic: Safe for children, pets, and the environment, appealing to health-conscious homeowners.
  • Faster Drying Times: A significant advantage, with typical dry times of 4-8 hours, reducing inconvenience and mold risk.
  • Comprehensive Services: Offers a wide range of cleaning for various surfaces, not just carpets.
• Pros: Longer-lasting clean, healthier indoor environment, quick drying, versatile services, strong guarantee.
• Cons: Pricing varies by franchise, potential additional costs for specialized treatments, some furniture moving required by homeowner.

Traditional Steam Cleaning Hot Water Extraction

• Methodology: Involves spraying a hot water and cleaning solution mixture into the carpet fibers under high pressure, followed by vacuuming to extract the water and dissolved dirt.
  • Deep Cleaning: Can be very effective at flushing out deeply embedded dirt and allergens.
  • Common Method: It’s a widely understood and used method in the industry.
• Pros: Good for heavily soiled carpets, can provide a thorough rinse.
• Cons:
  • Residue Issues: Often leaves behind detergent residue, which can cause rapid re-soiling and attract dirt like a magnet. This is a common complaint about traditional methods.
  • Longer Drying Times: Carpets can remain wet for 12-48 hours, creating discomfort and potential for mildew growth if not dried properly.
  • Chemical Use: Typically relies on chemical cleaning agents, which may concern those sensitive to chemicals or prioritize green cleaning.
• Examples: Stanley Steemer, many independent local cleaners.

Low-Moisture Cleaning e.g., Encapsulation, Bonnet Cleaning

• Methodology: Uses significantly less water. Encapsulation involves spraying a cleaning solution that crystallizes around dirt particles, which are then vacuumed up. Bonnet cleaning uses a rotating pad saturated with cleaning solution to absorb dirt from the surface.
  • Very Fast Drying: Often dry in 1-2 hours.
  • No Residue typically: Less likely to leave sticky residues than traditional steam cleaning.
• Pros: Minimal downtime, good for maintenance cleaning, environmentally friendly less water.
• Cons: May not provide as deep a clean as hot water extraction for very heavily soiled carpets. Less effective for flushing out deeply embedded contaminants.
• Examples: Chem-Dry their carbonation method is a form of low-moisture cleaning, various local companies.

The Verdict on Comparison

For homeowners prioritizing health, extended cleanliness, and minimal disruption, Zerorez presents a strong case. Its residue-free, non-toxic, and fast-drying approach directly addresses common pain points associated with traditional cleaning. While traditional steam cleaning can offer a deep clean, the residue and long drying times are significant drawbacks. Low-moisture methods offer quick drying and no residue, but might not always provide the same level of deep penetration for heavily soiled carpets.

Ultimately, the best choice depends on your specific needs, budget, and priorities.

If the idea of a truly clean, residue-free, and quick-drying environment appeals to you, Zerorez is designed to meet those requirements. Postandporch.com Reviews

Helpful Home Tips from Zerorez.com Blog

Beyond offering professional cleaning services, Zerorez.com also provides valuable information through its blog, categorized under “Helpful Home Tips.” This resource demonstrates their commitment to educating homeowners on maintaining a cleaner and healthier living space, aligning with the broader principle of care and responsibility in our homes.

The blog covers a variety of topics, offering practical advice that extends beyond just their professional services.

This kind of content is beneficial for readers looking to improve their home environment and understand how to deal with common cleaning challenges.

Key Blog Categories and Topics

The blog is structured into several categories, making it easy for users to find relevant information:

• Carpet Cleaning Tips:
  • How to Get Glass Out of Carpet: A specific, practical guide for a common and tricky household hazard.
  • Wool or Nylon Carpet? What is Nylon Carpet?: Provides insights into different carpet materials, which can help homeowners make informed decisions about care and longevity.
  • Why Does a Dryer Need a Vent?: While seemingly basic, this highlights the importance of proper appliance maintenance for safety and efficiency, indirectly related to home cleanliness and air quality.
• Rug Cleaning: Focuses on the proper care for area rugs.
• Tile and Grout Cleaning: Offers advice on maintaining these often-challengged surfaces.
• Upholstery Cleaning: Tips for keeping furniture fresh.
• Air Duct Cleaning: Discusses the importance of air quality, which directly impacts health.
• Bathroom Cleaning: General tips for a critical area of hygiene.
• Cleaning Checklist & Spring Cleaning: Provides structured approaches to routine and seasonal cleaning, encouraging methodical habits.
• Science of Clean: Delves into the ‘why’ behind effective cleaning, offering a deeper understanding of their methods and general cleaning principles. This can be particularly useful for those who want to understand the mechanics of cleanliness beyond just surface-level scrubbing.
• Home Decor Tips: While not directly cleaning-related, a clean home is often linked to aesthetic appeal and comfort, making this a complementary category.
• Commercial Cleaning: Offers advice for businesses on maintaining clean commercial spaces.
• Hardwood Floors: Specific care instructions for hardwood.

Value to the Reader

This blog content adds significant value by: Workiz.com Reviews

1. Empowering Homeowners: Providing actionable advice empowers individuals to tackle minor spills, understand materials, and maintain their homes more effectively between professional cleanings.
2. Building Trust: Sharing expert knowledge freely builds credibility and trust with potential customers. It positions Zerorez as an authority not just in their service, but in overall home hygiene.
3. Educational Resource: For someone looking to understand the best practices for home maintenance or troubleshoot a specific cleaning issue, the blog serves as a readily available resource.
4. Promoting a Cleaner Lifestyle: By discussing topics like air duct cleaning, dust management, and general hygiene, the blog indirectly promotes a healthier lifestyle and more conscious approach to one’s living environment.

The blog content reinforces Zerorez’s brand as experts in the “science of clean,” offering pragmatic advice that aligns with the principles of maintaining a well-kept and wholesome home, which is a commendable aspect of their online presence.

Frequently Asked Questions

What is Zr™ Water?

Zr™ Water is Zerorez’s proprietary cleaning agent, described as highly purified, heated, alkalinized, and ionized water.

It’s engineered to be a powerful cleaner that dissolves dirt and oils without the need for traditional soaps, detergents, or harsh chemicals.

How does Zr™ Water clean without chemicals?

Zr™ Water’s unique properties allow it to break down and lift dirt, oils, and grime from surfaces through a process of ionization and alkalization, effectively cleaning without relying on the chemical reactions of soaps or detergents.

Is Zr™ Water safe for my family and pets?

Yes, Zerorez explicitly states that Zr™ Water is non-toxic and completely safe for people, pets, and the planet, making it an ideal choice for health-conscious households. Ahmworld.com Reviews

How long does it take for carpets to dry after Zerorez cleaning?

Zerorez typically claims faster dry times, usually between 4 to 8 hours, due to their specialized Zr™ Wand and the use of air movers.

This is significantly quicker than traditional cleaning methods.

Does Zerorez leave any residue behind?

No, Zerorez claims to leave zero soapy residue behind because their Zr™ Water technology cleans without using soaps or detergents, which are often the culprits for sticky residues that attract new dirt.

What is the “Gotta Love It Guarantee®”?

The “Gotta Love It Guarantee®” means that if you are unsatisfied with the quality of your cleaning for any reason within 30 days of your appointment, Zerorez will re-clean the areas you are not happy with for free.

What services does Zerorez offer besides carpet cleaning?

Zerorez offers a wide range of cleaning services, including upholstery cleaning, tile and grout cleaning, air duct cleaning, area rug cleaning, pet odor removal, mattress cleaning, hardwood floor cleaning, stone cleaning, and shower cleaning. Friendshiptravel.com Reviews

Does Zerorez clean pet stains and odors?

Yes, Zerorez offers specialized pet stain and odor treatments.

However, these services typically incur an additional cost, and declining necessary treatment may void the guarantee for that specific area.

How much does Zerorez charge for carpet cleaning?

Zerorez pricing varies by location, as each franchise sets its own rates.

They typically charge per room, with a room defined as 200-250 square feet.

You need to contact your local franchise for a specific estimate. Hoola.com Reviews

Do I need to move furniture before Zerorez arrives?

Zerorez asks that you vacuum thoroughly and move small items from the areas to be cleaned.

They do not move large or heavy furniture, breakables, or electronics due to liability concerns.

How often should I get my carpets cleaned?

Most carpet manufacturers recommend professional cleaning with hot water extraction every 12 to 18 months to maintain their warranty.

Zerorez’s method is designed to help maintain this warranty and extend carpet life.

Can Zerorez remove existing residue from previous cleanings?

Zerorez’s pre-treatment and Zr™ Water rinsing process can help break down and flush out existing soaps and detergents left by other cleaners. Sunjoe.com Reviews

However, for heavily bonded residue, it may not be entirely removed in a single cleaning.

Does Zerorez clean area rugs in my home or off-site?

Zerorez can clean some types of area rugs in your home, provided there are no biohazards like urine, blood, feces, or vomit and an appropriate surface for cleaning.

For specific needs, it’s best to check with your local franchise.

Does Zerorez offer any in-home cleaning products for purchase?

Yes, Zerorez offers a few “do-it-yourself” spotting products, including a general spotter without soaps or detergents, an enzyme-based deodorizer for pet stains, and bottles of their Zr™ Water for spotting and rinsing.

What are Zerorez’s typical operating hours?

Each Zerorez franchise has its own hours, but generally, residential cleaning services are available Monday through Saturday. Spinbit.com Reviews

You should contact your local franchise for their specific hours of operation.

Is there a cancellation fee for Zerorez appointments?

Cancellation fees may apply if you need to cancel your appointment.

Zerorez encourages customers to give as much notice as possible preferably a few days and recommends contacting them directly to understand their specific cancellation policy.

Do I need to be home during the cleaning appointment?

While Zerorez prefers that you or an accountable adult be present to confirm areas and discuss concerns, it is not strictly required.

If you won’t be home, you’ll need to arrange payment and access to the property beforehand.

What certifications does Zerorez hold?

Zerorez technology has received Platinum Certification by the Carpet and Rug Institute CRI, indicating it meets high standards for effective cleaning.

Does Zerorez offer commercial cleaning services?

Yes, Zerorez also provides commercial cleaning services for businesses, leveraging their same Zr™ Water technology for various surfaces in commercial spaces.

How does Zerorez ensure the professionalism of its technicians?

Zerorez emphasizes that its “Clean Experts” are highly trained and background-checked employees, not sub-contractors, aiming to ensure professionalism and trustworthiness during your service.

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